You can place an order directly through our website by selecting your product, choosing your size and flavor, and completing checkout. If you need help or a custom design, feel free to contact us before ordering.

We typically require 24–72 hours’ notice, depending on the product and level of customization. Custom or large orders may require additional lead time.

Yes! We love custom orders. You can request specific flavours, colours, themes, and messages. Most of our products can be ordered online with customisations. Please share your details when ordering or contact us for a quote.

Yes, cupcakes are usually sold in batches (12 or more). 

We offer a rotating menu of classic favorites and seasonal flavors. Our current flavor list is available on the product page.

Yes! You can mix and match flavours within the same order, as long as minimum quantity of each flavour is met.

Not at the moment. We will be adding these options in the near future.

No. We are not offering these options at the moment.

Some products may contain nuts or nut-based ingredients. While we take care, we cannot guarantee a completely nut-free environment.

We are unable to accommodate food allergies as cross-contamination is possible.

Prices vary based on size, flavor, and design. Final pricing break-down is shown at checkout for orders.

We accept major credit/debit cards and other secure online payment options listed at checkout.

Yes, custom orders may require full payment. However, please contact us for large orders.

Yes, we offer delivery within selected areas. Please refer to shipping & delivery policy for more details

Yes, you can select your preferred delivery dates on product pages. Contact us for bulk order delivery times.

Please ensure someone is available to receive the order. We are unable to leave orders unattended or deliver to a third party or to a different address due to the nature of products. Re-delivery may attract additional charges.

Cakes and cupcakes should be stored in a cool place or refrigerated, depending on the frosting. 

Our cakes and cupcakes are best enjoyed within 24–48 hours of delivery for optimal freshness.

Changes or cancellations are accepted up to a certain time before production begins. Please contact us as soon as possible.

We’re so sorry if that happens! Please contact us within 24 hours with photos, and we’ll make it right.

Yes! We cater for birthdays, weddings, corporate events, and more. Bulk and event pricing is available upon request.

Yes, we can create logo or branded cupcakes for corporate events—Just upload your design/logo with your order. We have enabled custom features for your convenience.